曾經有畢業已經就讀大學的學生告訴我：
「我覺得 ChatGPT 可以取代輔導老師或諮商師。」
我思考很久，做了相關閱讀也整合了美國APA的報導，在這裡提醒大家
請注意：
AI 只是輔助工具，不能完全取代專業心理輔導老師或諮商師的判斷與陪伴。
前年十月，去年八月跟十一月，
美國陸續出現的幾個案例中 chatgpt 回答想結束生命的學生及求助人
‘’你已經準備好了‘’，甚至幫忙生成相關計畫及方法，導致當事人照著行動結束生命。
這個議題美國心理學會做了專題探討
美國心理學會（APA）提醒：
AI 可以幫忙整理資訊、提醒練習或提供活動建議。
AI 不能處理危機或高風險情況，回答可能出錯。
過度依賴 AI，可能讓孩子誤以為科技可以替代心理輔導。
遇到情緒困擾、創傷或心理危機時，真人專業仍不可替代。
小建議：
把 AI 當作「輔助工具」，不是「治療師」。
遇到情緒或心理困擾，請及時求助心理專業。
教孩子理解 AI 的界線，保護心理及生命安全。
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AI is a Supplement, Not a Substitute for Professional Counselors and Medical Personnel
I once had a former student, now in university, tell me:
“I think ChatGPT can replace guidance counselors or therapists.”
Parents and teachers, please take note:
AI is merely a supporting tool. It cannot fully replace the professional judgment and empathetic presence of a qualified counselor or therapist.
In October the year before last, and in August and November of last year, there were several cases in the United States where ChatGPT responded to students expressing suicidal ideation by suggesting they were “ready” and even generating specific plans and methods. Tragically, these individuals followed through on those AI-generated suggestions.
The American Psychological Association (APA) has featured this topic and issued the following reminders:
Key Reminders from the APA:
- Information Support: AI can help organize information, send reminders for exercises, or suggest activities.
- Crisis Limitations: AI cannot handle crises or high-risk situations, and its responses may be inaccurate or harmful.
- Dependency Risks: Over-reliance on AI may lead children to mistakenly believe that technology can replace professional psychological support.
- Human Necessity: When dealing with emotional distress, trauma, or mental health crises, the presence of a human professional remains irreplaceable.
✅ Recommendations:
- View AI as a “Support Tool,” not a “Therapist.”
- If someone experiences emotional or psychological distress, please seek professional help immediately.
- Educate children on the boundaries of AI to protect their mental well-being.
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